Letter to John Koskinen, Commissioner of the Internal Revenue Service - Provide Local Tax Resources to Rural New Mexicans

Letter

Dear Commissioner Koskinen:

We write to express our concern over reduced hours for IRS offices and the lack of availability of paper forms at local public facilities in New Mexico. Non-digital resources are vital to ensuring that taxpayers get the help they need with forms and filing as they spend an estimated 6.1 billion hours on tax preparation before the April 15 deadline.

IRS has reduced the number of offices and limited hours at locations where taxpayers can receive in-person assistance. Furthermore, it was brought to our attention that the IRS no longer makes tax filing forms available at local libraries in rural communities such as Fort Sumner, New Mexico. Constituents who have inadequate access to digital alternatives have been left in the dark as to where to go to find tax forms.

We understand that the IRS has limited resources with reduced budgets, and we believe efforts to make these services available over the Internet are important. However, New Mexico is a highly rural state with limited and unreliable access to broadband and with a larger population of senior citizens compared to the national average. Many of our constituents do not have the access or expertise necessary to reach these services online. As the IRS transitions to the digital era, it cannot do so at the cost of elderly and rural Americans.

We look forward to hearing more from you on how the decisions to scale back services were made and what, if any, consideration was given to the different needs of rural taxpayers. We are confident that we can work together to find a solution that ensures rural constituents in our home state, and across the nation can access the assistance, information, and forms they require for the upcoming tax filing season.

Sincerely,

U.S. Senator Tom Udall
U.S. Senator Martin Heinrich

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