"With the shared goal of fixing Greater Boston's public transit system, it is crucial that we work together to remain vigilant regarding the continued safety and reliability challenges faced by the MBTA and its riders. Specifically, we write today to gather information on recent reports of ongoing safety issues and service interruptions.
We know that systemic failures cannot be quickly rectified, and you will need time and resources to get the T back on track. We are committed to supporting you in those efforts. Therefore, we write to request an update on your administration's work to respond to these incidents and prevent them in the future."